FAQ

Q: How do I know what size to get if it says unisex?

A: Some of our products have unisex sizes. For women it is suggested to get your normal size. For men you are going to want to get one size up. If you like your clothing looser you will want to go 2 sizes up.

Q: What if I'm not happy with my item?

A: If you are not happy with your item you have 30 days to return the item for a full refund. Please see the link for the refund policy at the bottom of the home page for more info.

https://shaneaustinapparel.com/policies/refund-policy

Q: Do you offer free shipping?

A: Yes. We offer free shipping with all items. We want you to have the best shopping experience possible and that means no additional costs for shipping when it's time to check out.

Q: How can I become a brand ambassador for Shane Austin Apparel?

A: If you would like to work with Shane Austin Apparel please contact our headquarters at 573*822*5401 or email us at Designedbyshanellc@gmail.com for more into. Some requirements do apply.